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How do I recover my saved document?


Please note that all computers reboot and deleteall saved documents after 30 minutes of inactivity. ITS and the library have no way to recover documents that are lost when a computer restarts or turns off. It is very important to save your work to an external flash drive, to Google Drive or Dropbox, or email your document to yourself.

Try searching for the name of your document or for a key phrase in the document in case you accidentally saved it somewhere other than the Desktop.  

If your program is frozen but the computer has not restarted, please contact the information Desk staff to help you.  

If the computer restarts, the computer wipes to a pre-installed image and no documents will be left on the computer.

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